Use tags to organize events, reports, and shop filters

Tags help staff and shop pages group offers consistently.

Create a tag

  1. Open Settings > Tags.
  2. Select Create tag.
  3. Enter Name.
  4. Turn on public visibility only when the tag should be used in customer-facing filtering.
  5. Save the tag.

Apply tags to offers

Open an event, event template, admission, product, or voucher. In the details area, use Tags to add the relevant tags, then save.

Use tags in shop and reports

UseHow tags help
Shop filtersPage builder and offer lists can group or filter matching offers.
Back-office listsStaff can filter large offer lists by campaign, location, or season.
ReportsTags help compare related offers without relying only on names.
SupportAgents can identify hidden, partner, seasonal, or member-only offers.

Expected result

Tagged offers appear in the intended back-office filters, report filters, and customer-facing shop lists when those lists are configured to use tags.

Troubleshooting

ProblemWhat to check
Tag does not appear in shopPublic visibility, page builder filter setup, offer visibility, and published state.
Tag is missing from an offerThe offer was not saved after selecting the tag.
Report includes too muchUse a more specific tag or combine with date, location, or sales channel filters.

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