Create a repeatable event with time slots

Use an event template or admission when customers choose from repeated dates or time slots instead of one fixed event date.

This setup is common for tours, museum entry, rentals, workshops, and recurring activities. The shared setup lives on the template or admission; individual availability comes from the time pattern and generated or available time slots.

Before you start

Prepare:

• customer-facing name and description
• duration of the visit or activity
• days and times that should be bookable
• capacity per slot
• price categories and sales channels
• whether customers choose Date/time first or Quantity first
• resources needed for each slot, such as guides, rooms, or equipment

Choose the right setup

For a fixed-date event, use Create a sellable event instead.

Create the template or admission

1. In the back office, open Services.
2. Choose Event templates or Admissions.
3. Select Create.
4. Enter the customer-facing Name and Description.
5. Set the Duration.
6. Set the capacity limit for each slot or occurrence.
7. Turn on Hide from shop while the setup is still being prepared. Turn it off before testing the offer in the public shop.
8. Add tags, location, ticket grouping, and customer time display settings if they apply.
9. Configure Time pattern for the days and times customers can book.

Review the canonical ticket grouping options before choosing a grouping mode.

Add prices and sales channels

After saving the template or admission:

1. Open Prices.
2. Add the price categories customers or staff need, such as adult, child, reduced, member, or group.
3. Confirm gross prices, quantity limits, and customer-facing labels.
4. Open Sales channels.
5. Enable the channels where the offer should be sold, such as Online shop, POS, or Back-office.

Add resources when capacity depends on staff or equipment

Open Required resources when a slot needs guides, rooms, vehicles, equipment, or staff.

For each requirement, check:

• Role / Function
• quantity needed
• whether resources are selected automatically or manually
• whether missing resources should reduce availability
• whether an inquiry process is needed

Test the customer path

1. Open the public online shop.
2. Find the offer.
3. Follow the configured booking flow:

• For Date/time first, select the date and start time, then select the ticket quantities.
• For Quantity first, select the price categories and quantities, then select the date and start time.

1. Before selecting a start time in the Quantity first flow, confirm that each time slot shows either the total for the selected ticket mix or the localized, accessible unavailable-price indication when a matching price cannot be determined. This is especially important when prices depend on the date, time, or remaining capacity.
2. Add the tickets to the cart.
3. Confirm that the cart shows the same start time, ticket quantities, and total as the selected time slot. For capacity-dependent pricing, repeat this check with slots on both sides of a pricing threshold so the current remaining capacity produces the same total in both places.
4. Complete checkout with a test customer.
5. Open the order and attendee list in the back office.
6. Confirm the selected date, time, price, quantity, ticket, and payment or confirmation state.

Expected result

Customers can choose only the intended dates and times, see the correct prices and capacity, complete checkout, and create orders and attendees for the selected slot.

Troubleshooting

Related articles

• Create a sellable event
• Configure your online shop
• Troubleshoot availability and capacity