Use and read the back-office Calendar

Use the back-office Calendar to review scheduled events and start times, inspect bookings and resources, create events or availability entries, and activate seasonal time-pattern periods.

Choose a view

Open Calendar and use the toolbar:

Filter what you see vs what you can create

The Calendar has two separate filters. They do not stay locked together.

Use calendar filters when you need a focused schedule (for example one resource or tag). Use the sidebar filters when you repeatedly create from a subset of event templates.

Save or reuse a calendar view

1. Select Filter by above the Calendar grid.
2. Choose offer type, event template, resource, tag, published state, or other available criteria.
3. Select Create new view to keep those filters as a named view.
4. Select the saved view chip later to reapply it. Use Clear to remove only the temporary filter overlay.
5. To update an existing view, select it, adjust filters, then select Save > Save to this view. Use Create new view when you want to keep the original.

Calendar layouts (column setups in day view) are separate from these saved views.

Filter event templates when creating from the Calendar

1. Open the event template selector from the Calendar toolbar.
2. In the sidebar, select Filter by to narrow the template list (resource, tag, published state, location, and related criteria).
3. Select Create new view to keep that template list as a named view, or Save > Save to this view when updating an existing one.
4. Those saved views are shared with Services → Event templates. Creating or editing a view in either place updates the other.
5. Select Apply filter from calendar under the saved-view chips when you want the sidebar to reuse overlapping criteria from the current Calendar filter (for example the same resource or tags). This is a one-time copy; later Calendar filter changes do not update the sidebar automatically.

Then select a template and choose start times or drag it onto the grid. The sidebar explains the result before you continue:

• For a template with a time pattern, select Add … start times. This updates the named time pattern, so every event template and admission using it can become bookable at those times.
• For a template without a time pattern, select Create … standalone events. Each selected time creates a separate event with its own EV number.

Add a start time instead of a standalone event

When you select a patterned event template in a generic Create event form, KORONA Event warns that saving the form creates a separate standalone event. That event does not become one of the template's start times.

Choose the action that matches the intended result:

You can also open an event template under Services → Event templates and select Add start time. Enter the date and time, review the shared-pattern notice, and confirm. Use Create standalone event or Create multiple standalone events from that page only for independent events.

Read an event or start time

Select an event card or start time to inspect its time, state, capacity, customer bookings, prices, and allocated resources. Use the available links to open Attendees, Orders, an existing booking, or Book new.

The guidance beside Book new uses the sales period for the Backoffice sales channel selected for your user. If that sales period has not started or has ended, Book new remains available and the detail dialog shows the boundary time as information. Continuing opens the normal booking flow; review the details and confirm the booking there. KORONA Event applies the current confirmation and validation rules before saving.

The Calendar can show both published and unpublished items. An item visible to staff is not necessarily sellable to customers. Check publishing, hidden state, prices, sales channels, sales periods, capacity, and resources before treating Calendar visibility as customer availability.

The Resources view shows reservations and availability on each resource row. An unavailable span means the resource cannot be allocated then; existing reservations may still require manual follow-up.

Respond to a missing start time warning

A created on-demand event can remain in the Calendar after its event template's time pattern no longer generates that start. KORONA Event highlights the event card and detail dialog with Start time missing from time pattern.

1. Select the highlighted event and review its event template, time pattern, date, and start time.
2. If the start time should be available from the event template again, select Add start time back in the warning. KORONA Event adds the event's exact date and time to the assigned time pattern.
3. Remember that other event templates and admissions using the same time pattern can also become bookable then. Copy and assign a separate pattern first when only this event template should change.
4. If the start time should remain closed, review existing orders and archive the created event when it should leave the Calendar. Rebook, cancel, refund, or contact customers separately when required.
5. Check the intended sales channel before accepting more bookings.

Read active periods

The day header shows Active periods. These are named time pattern periods that add, replace, or subtract grouped start-time rules for that date.

Select Edit active periods to change the selected date. Use Apply to date range for a high season, low season, holiday, or other multi-day schedule.

Choose the right way to block or change time

Use the detailed guides for resource blocks, time patterns, time pattern periods, pausing online sales, hiding or archiving an offer, and moving an order before making the change.

Work with unavailable resource time

The Calendar handles unavailable time according to its cause:

• If no Available hours cover the selected time, the Calendar opens an availability-only dialog. Create an Available entry when you intentionally want to open that time.
• If one filtered resource causes the conflict, the dialog selects and locks that resource. If several resources cause the conflict, select the resource you want to open; the dialog lists only the conflicting resources.
• If an explicit Unavailable entry covers the time, select that entry and edit or delete it. An overlapping Available entry cannot override it.
• Events cannot be created, moved, or resized into unavailable resource time.

This behavior applies in the normal Calendar views and the Resources day and week timeline views. Existing events and bookings remain visible for follow-up.

Remove or archive from the Calendar

Hover an event card or start time to open the action buttons, or select the card to open its detail dialog.

When no other offer uses the time pattern, KORONA Event does not show a shared-impact warning. When the pattern is shared, the dialog lists the other affected offers you can access and tells you how many additional affected offers are hidden by your permissions. Review this scope before you continue.

Canceling an order does not remove a created event. If that occurrence should leave the Calendar, archive the event.

Block a resource from the Calendar

1. Select Resources in the Calendar toolbar.
2. Drag across the affected time range on the resource's row.
3. Open the Availability tab.
4. Select the resource, enter a clear Name, and set Availability to Unavailable.
5. Choose the Repeats rule and select Create.
6. Review existing allocations in the blocked period; the block does not remove them.

Remove a start time

1. Hover the open start time in the Calendar and select Remove start time, or select the start time and use Remove start time in the detail dialog.
2. If a shared-impact warning appears, review the number and list of other affected offers. To change only the selected offer, duplicate the time pattern and assign the copy to that offer before removing the start time.
3. Confirm with Remove open slot or, for a shared pattern, Remove open slot from all affected offers. If the impact changed while the dialog was open, KORONA Event reloads it for another review.
4. Check the public shop.

Removing a start time removes the open slot generated by the time pattern. Affected admissions no longer accept new bookings at that start, but existing bookings remain unchanged. Review those bookings and rebook, cancel, or contact customers as needed. Depending on sales settings and capacity, an already-created event may still accept bookings; archive the event separately if it should no longer be available.

The Start time removed success message does not offer Undo. To restore the start time later, first review the event templates and admissions currently assigned to the time pattern. Then open Time patterns, select the pattern, expand Excluded start times, remove the matching date and time, and select Update to save the current pattern.

Archive an event from the Calendar

1. Hover the created event and select Archive event, or select the event and choose Archive.
2. Read the confirmation. It archives only that event occurrence.
3. If the event already has bookings, cancel or rebook those orders separately and inform the customers when needed.
4. Confirm Archive.

Expected result

Staff can interpret the schedule and booking state, find resource conflicts, identify active seasonal periods, keep Calendar view filters and event-template create filters separate when needed, and use the smallest safe change for a closure without unintentionally changing unrelated offers or existing bookings.

Troubleshooting

Related articles

• Block resources for maintenance or private use
• Review resource allocation for a day
• Create a time pattern
• Use time pattern periods for seasonal schedules
• Close or remove future time slots
• Hide, unpublish, or pause an offer