Connect KORONA.studio

Use this to connect your ToucanTix account to a KORONA.studio account so that products, prices, and point-of-sale master data stay in sync. Set this up before selling anything that should appear on a KORONA POS.

Integration settings and connection status in the back office — Use the integrations area to verify credentials, connection state, and external-system setup.

Before you start

Confirm:

you have the KORONA.studio API credentials: username, password, account ID, and service URL
you have back-office access to Admin > Integrations
the KORONA.studio account is the one that should own this ToucanTix account's master data

Steps

In the back office, open Admin > Integrations.
In the KORONA.studio integration section, select Enable KORONA.studio integration.
Select Edit credentials to unlock the credential fields.
Enter Username, Password, Account ID, and URL.
Select Save and synchronize. A confirmation appears when the synchronization succeeds, and the section header shows Last successful synchronization with a timestamp. Until the first import completes it shows Not synchronized.
After the first successful synchronization, select a Default cashier and an Economic zone, then select Update to save.

What synchronizes in each direction

From KORONA.studio into ToucanTix:

products and their prices
payment methods, currencies, and sales taxes
points of sale, cashiers, organizational units, and sectors
tags, ticket definitions, customer groups, and economic zones
voucher configurations and vouchers, when the voucher package is active in the KORONA account
receipts, imported on a recurring schedule

From ToucanTix to KORONA.studio:

invoices and fiscal delivery notes
customer records attached to orders
tags created in ToucanTix

Each import runs as a whole: if part of it fails, no partial data is applied. After the first synchronization, imports repeat approximately every 15 minutes and exports run continuously, so changes should appear within minutes without pressing Synchronize.

External system calls

Once the integration is enabled, the External system calls section shows a Login, a Password, and Display URLs for Orders, Offers, and Agenda. Use these values in the KORONA POS configuration so POS terminals can open the matching ToucanTix screens directly.

Expected result

The KORONA.studio integration section shows Last successful synchronization with a recent timestamp, imported products and points of sale appear in ToucanTix, and new invoices are exported to KORONA.studio.

Troubleshooting

Problem	What to check
Synchronization fails immediately	Username, Password, Account ID, and URL are correct, and the KORONA.studio credentials were not changed recently.
Section shows Not synchronized	Whether Enable KORONA.studio integration is selected and the first Save and synchronize completed without an error message.
Products or prices are outdated	When Last successful synchronization last updated; correct the data in KORONA.studio, then wait for the next import or select Synchronize.
A record exists in KORONA.studio but not in ToucanTix	Whether the last import succeeded; a failed import applies no partial data.