Close or remove future time slots

Use this when future dates should no longer be bookable because of maintenance, weather, private use, staffing, or schedule changes.

Before you start

Check existing orders for the affected dates. Decide whether customers keep their bookings, are rebooked, or are canceled.

Open Settings > Time Patterns and select the time pattern the offer uses, or open the Calendar and select the affected start time.
In the time pattern, use Excluded start times and Exclude another start time to add each affected start time, or adjust the recurrence rules so the dates are no longer generated. In the calendar, use Exclude start time.
Save the time pattern.
If the slot is already booked, open the affected orders and decide whether to rebook, cancel, or contact customers.
Open the online shop and confirm the future date is no longer selectable.

Choice	Use it when
Exclude start times	Only a few future start times should close.
Edit recurrence	The repeating schedule is changing permanently.
Resource block	The slot should close because a room, staff member, or item is unavailable.

Use Pause online sales during operational downtime when the whole online sales channel should stop selling. It is not the right choice for closing only a few future slots.

New customers cannot book the closed dates, while existing orders remain visible for staff follow-up.

Problem	What to check
Closed date still appears	Time pattern, shop cache, calendar configuration, and whether a child event was already generated.
Existing bookings were affected	Review affected orders before deleting or changing generated instances.
External system still sells it	Integration sync, external availability, and which system owns the slot.