View and edit collected data at the POS
Use Collected data to read or correct answers to your venue's custom questions. Your account needs data collection enabled and permission to view the answers. Editing existing answers and recording new answers require the corresponding permissions.
Open the right answers
- For an attendee, open their details. The Attendee answers and Booking answers cards show the saved answers; select Edit on the card you want to change. Booking answers are shared by everyone on the same booked offer.
- For a booked offer, open the order and select Collected data on the relevant item.
- For a customer, open the customer details and select Collected data below the customer name. These answers belong to the customer's primary contact.
Saved image files show a preview; select a file or its name to open it. Check the name and the question group before editing. Booking answers apply to the booked offer; attendee answers apply to the selected person.
Correct answers
- Select Edit beside the question group. If you came from Edit on an answer card and the record has only one question group, it opens ready to edit.
- Change the answers. To replace a file, choose its replacement. To remove it, select Remove saved file.
- Select Save at the bottom of the screen. Changes saved. confirms the save. Select Cancel to discard the edits instead.
You edit one question group at a time. Save or cancel it before editing another group.
To record a waiver signature, select Collect signature (or Collect new signature if one is already saved) and have the signer complete the signature and consent fields. Changing another answer does not require collecting the signature again.
If a save fails, your edits remain on screen. Correct any reported errors and save again. If the screen asks you to Reload saved answers, the save could not be confirmed: reload and review the stored answers before making further changes.
Take a photo
When a file question is configured as an ID photo, it also offers Take photo.
- Select Take photo and allow camera access when prompted.
- Position the person in the live preview, then select Capture photo.
- Review the selected photo. Select Retake photo if needed.
- Select Save at the bottom of the screen to store the photo with the answers.
Cancel camera closes the live camera without replacing the selected photo. Cancel at the bottom of the screen discards the group's edits, including a new photo.
If the camera cannot be opened, check camera permissions or use the file chooser to upload a photo instead. Camera capture requires a connected camera and a browser that allows camera access.
