Sign in to the reseller portal
- Availability
- Beta
- Last verified
- Last verified Oct 6, 2026
Use the KORONA Event reseller portal to book on account for your organisation, find your orders, and share tickets with your guests. This article explains how to activate your account, sign in, and get back in when you forget your password.
Activate your account
The business you sell for sends an invitation to your email address.
- Open the link in the invitation email. The page Activate your reseller portal account shows your email address.
- Enter a password in Password and Confirm password.
- Select Activate account. You are signed in immediately and see the portal's Overview.
The invitation link can activate your account once. If the page says the link is invalid or has already been used, your account may already be active: sign in, or use Forgot password?. Otherwise, ask for a new invitation.
If you already have a login for the business's online shop with the same email address, you do not need an invitation. Sign in to the portal with the same email address and password.
Sign in
- Open the reseller portal address you received with your invitation. Bookmark it for later.
- Enter your Email address and Password.
- Select Sign in.
The Overview shows who you are signed in for, your most recent orders, and shortcuts to New order and Orders. Use the language menu at the top to switch between English and German. Select Sign out when you finish on a shared computer.
Reset a forgotten password
- On the sign-in page, select Forgot password?.
- Enter your email address and select Send reset link.
- Open the link in the email, enter and confirm a new password, then select Save password. You are signed in with the new password.
For security, the page shows the same confirmation whether or not an account exists for the address. If no email arrives, check your spam folder and the spelling of the address, then contact the business you sell for. A reset link that has expired or was already used cannot be reused; request a new link.
If you cannot open the portal
| What you see | What to do |
|---|---|
| The email address or password is incorrect. | Check the address and password, or use Forgot password?. |
| Set a new password before you sign in. | Use Forgot password? to receive a link and choose a new password. |
| No access to the reseller portal | Your login works, but portal access is not switched on for your organisation. Contact the business you sell for. |
| A reseller agreement is required | You can view your orders, but new orders are blocked until the business saves an agreement for your organisation. Select Check again after they confirm. |
Each person signs in with their own email address. Ask the business you sell for to invite colleagues as separate contacts; do not share a login.
