Point of Sale
Fast workflows for cashiers and point-of-sale staff.
12 articles
Tutorials
- Scan tickets at the entrance Prepare entrance staff, understand how ticket scans reach KORONA Event, check attendees in, and handle failed scans during admissions.
- Run front desk operations for a busy event day Prepare POS sales, scanning, attendee lookup, fallback entry, refunds, and end-of-day checks for a busy event day.
How-to guides
- Refund or return a POS sale Reduce or remove items on a paid order, choose the correct POS refund path, and verify the financial and ticket result.
- Connect a POS to ticket sales Register a point of sale, couple it with your KORONA account, and make events sellable at the counter.
- Set up scanners and entry hardware Connect KORONA.entry so gate scans reach KORONA Event tickets, and know the fallback when hardware is unavailable.
- Sell tickets through self-checkout Make offers available on a self-checkout kiosk and understand its opening hours and the customer flow from booking to receipt.
- Print tickets, receipts, and vouchers Print issued vouchers and reprint tickets from an order at the POS, with back-office downloads as a fallback.
- Handle scanner or hardware downtime Keep the entrance moving during a scanner outage with manual lookup and check-in, then reconcile afterward.
