Remove a price category from one event

Use this when one event should stop offering a price such as Child, Reduced, Member, or Group.

Before you start

Do not archive the global price category unless it should disappear from every offer. For one event, change the event's Prices instead.

Open Services > Events.
Open the event and select Prices.
Find the row with the price category to remove.
Remove the price row from this event, or clear all sales channels if you need to preserve the row temporarily for review.
Select Update prices.
Test the event in the online shop and POS, if both channels are used.

Existing orders and invoices may still show the removed price category because it was valid when the customer purchased. That is expected.

Area	What to verify
Orders	Existing orders remain understandable.
Shop	The removed category is no longer selectable.
POS	Cashiers cannot select the removed category.
Reports	Historical sales still appear under the old category.

Future sales for this event no longer offer the removed category. Other events can continue using the same price category.

Problem	What to check
Category still appears in the shop	Active price row, sales channel visibility, open cart, and whether you edited the right event.
Category disappeared elsewhere	Restore or recreate the global price category if it was archived by mistake.
Existing customer asks why their ticket shows it	Explain that historical orders keep the original price label.