Copy an event or event template safely

Use duplicate only when the new offer should start from the old setup. Duplicating can copy settings you might not notice on the first screen.

Steps

Open Services > Events or Event templates.
Find the source item.
Open the row action menu and select Duplicate.
Confirm the duplicate action.
Open the new event or template.
Review Name, date or Time pattern, Prices, Sales channels, Required resources, Questions, Email, images, and tags.
Change anything that should not carry over.
Publish only after completing a shop or POS test.

Area	Why it matters
Date or time pattern	Old dates can make the offer invisible or unavailable.
Prices	Seasonal or early-bird prices may not apply.
Sales channels	The copied offer may appear online or in POS too early.
Resources	Copied requirements can block capacity unexpectedly.
Tags	Tags can affect shop filters and reports.
Emails	Old event-specific wording can be sent to new customers.

The copied offer keeps useful setup but has the correct name, schedule, prices, channels, capacity, and customer-facing text for the new sale.

Problem	What to check
Copied event is not visible	Date, published state, Hide from shop, sales channels, prices, and tags.
Wrong price copied	Prices tab and active sales channels.
Capacity is blocked	Event capacity, resource requirements, and inherited resource offsets.