Configure reseller provision rules

Use Reseller provisions on a customer to prepare the tags, rates, and provision products agreed with that reseller. The rules belong to the customer and are shared by its contact persons.

Before you start

Your account must have reseller provisions enabled, and you need permission to edit contacts. Create the eligible-product tags and the provision product before adding rules.

Save rules

1. Open Sales → Customers, select the customer, and open Reseller provisions.
2. Choose Add rule.
3. Select one or more tags in Tag, enter the Provision percentage between 0 and 100, and select a Provision product. Use each tag only once across the customer's rules.
4. Add further rules as needed. Rules are stored in the order shown. A rule with several tags is saved as one rule per tag, with the same rate and product.
5. Choose Save provisions.

The percentage alone does not select a gross or net calculation basis. Independent discounts and volume allowances must be accounted for in the agreed calculation contract.

Change or remove rules

Edit the saved rate, tags, or provision product and choose Save provisions. Use Remove rule to remove a rule, then save. Removing every rule and saving leaves the customer without provision rules.

If saving fails, your edits remain available. Check the selected tags and provision products and try again. If the page reports that another person changed the rules, note your intended edits, reload the page, and apply them to the latest rules before saving.